Drawing a quality vision from aviation: Rotterdam Eye Hospital case study

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Rotterdam Eye Hospital uses crew resource management training led by a pilot trainer to reduce errors in the operating room. Clinicians respect the trainer’s expertise and see pilots as a role model for safety.

The course is capped by experience in a real flight simulator, which has attracted most doctors at the organisation to complete the safety training.

The organisation’s chief executive describes how a flight simulator improves surgical safety, alongside comments from a surgeon involved in the training, and the pilot trainer himself.

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